​Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase request at https://www.penkybites.com/ (hereinafter referred to as the “Site”)..

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On this website, third-party and own cookies are used to ensure that you have a better browsing experience, you can share content on social networks and so that we can obtain user statistics.

You can prevent the download of cookies through your browser settings, preventing cookies from being stored on your device.

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We inform you that we do not use any personal information from cookies, we only carry out general statistics that do not involve any personal information. It is very important that you read this cookie policy and understand that if you continue browsing, we will consider that you accept their use.

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PERSONAL INFORMATION WE COLLECT

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What are cookies?
Cookies are a set of data that a server deposits in the user's browser to collect standard Internet registration information and information on the behavior of visitors to a website. In other words, they are small text files that are stored on the computer's hard drive and that serve to identify the user when they connect to the website again. Its purpose is to record the user's visit and store certain information. Its use is common and frequent on the web since it allows pages to function more efficiently and achieve greater customization and analysis of user behavior.

What types of cookies exist?
The cookies used on our website are session and third party, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to follow and analyze the activity. that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way.

Cookies, depending on their permanence, can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depend on when the purpose for which they are used is met (for example, so that the user remains identified in the services of Smart Global Trading, LLC) or when they are manually deleted.

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Additionally, depending on their objective, cookies can be classified as follows:

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Performance Cookies:
This type of Cookie remembers your preferences for tools found in the Services, so you don't have to reconfigure the Service each time you visit. By way of example, this typology includes Volume adjustments for video or sound players. Video transmission speeds that are supported by your browser. Items are stored in the "shopping cart" in e-commerce services such as stores.

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Geo-location cookies:
These cookies are used to find out what country you are in when you request a service. This cookie is completely anonymous, and is only used to help target content to your location,

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Log cookies
Registration cookies are generated once the user has registered or has subsequently opened their session, and they are used to identify them in the services with the following objectives:

Keeping the user identified so that, if they close a service, the browser, or the computer and at another time or another day enter said service again, they will continue to be identified, thus facilitating browsing without having to identify themselves again. This functionality can be suppressed if the user clicks on the [log out] functionality so that this cookie is deleted and the next time the user enters the service, the user will have to log in to be identified.

Check if the user is authorized to access certain services, for example, to participate in a contest.

 

Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers in a service with social network credentials, they authorize the social network to store a persistent Cookie that remembers their identity and guarantees access to the services until it expires. The user can delete this Cookie and revoke access to services through social networks by updating their preferences in the specific social network.

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Analytics cookies
Each time a user visits a service, a tool from a third-party provider generates an analytical cookie on the user's computer. This cookie, which is only generated during the visit, will serve on future visits to Smart Global Trading, LLC services to anonymously identify the visitor. The main objectives pursued are: 

• Allow the anonymous identification of browsing users through the cookie (identifies browsers and devices, not people) and therefore the approximate accounting of the number of visitors and their trend over time.

• Identify anonymously the most visited content and therefore more attractive to users Know if the user who is accessing is new or a repeat visit.

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Important: Unless the user decides to register in a Smart Global Trading, LLC service, the cookie will never be associated with any personal data that can identify him. These cookies will only be used for statistical purposes that help optimize the user experience on the site.

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Advertising cookies
These types of cookies allow the information of the advertisements shown to each anonymous user in the services of Smart Global Trading, LLC to be expanded. Among others, the duration or frequency of display of advertising positions, the interaction with them, or the browsing patterns and/or user behaviors are stored, since they help to form a profile of advertising interest. In this way, they allow offering advertising related to the interests of the user.

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External social network cookies:

They are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and that they are generated only for the users of said social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.

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Marketing cookies:

are used to track visitors on web pages. The intent is to display ads that are relevant and engaging to the individual user, and therefore more valuable to publishers and third-party advertisers.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you navigate through the Site, we collect information about the individual web pages or products you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

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We collect Device Information through the use of the following technologies:

- “Log Files” track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you navigate the Site.

 

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , debit cards, bank transfers, or any other proprietary payment method incorporated into the platform, or through an external payment integrator), email address and telephone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

Cookies on this website are used to personalize content and ads, provide social media features, and analyze traffic. In addition, we share information about your use of the website with our social media, advertising and web analytics partners, who may combine it with other information you have provided to them or that they have collected from your use of their services.

 

In addition, we use the Contact Information to execute any order and that we collect in general to fulfill the orders placed through the Site (including the processing of your payment information, the organization of the shipments and the delivery of invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you; screen our orders for potential fraud or risk; and when in accordance with the preferences that you shared with us, we provide you with information or advertising related to our products or services.
We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).

 

SHARING YOUR PERSONAL INFORMATION

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We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WIX technology in our online store. You can learn more about how WIX uses your Personal Information here: https://en.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can obtain more information about how Google uses your Personal Information here: https://www.google.com/intl/es/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

 

BEHAVIORAL TARGETED ADVERTISING

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at https://thenai.org/about-online-advertising/

 

You can opt out of targeted advertising using the following links:

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FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://myadcenter.google.com/home?sasb=true&ref=ad-settings
BING: https://about.ads.microsoft.com/

 

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

 

DO NOT TRACK

 

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

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YOUR RIGHTS
 

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DEACTIVATION OR ELIMINATION OF COOKIES

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You have the option to allow, block or eliminate cookies installed on your computer by configuring the options of the browser installed on your computer. By disabling cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but normally it can be done from the Tools or Options menu. You can also consult the browser's Help menu where you can find instructions. The user may at any time choose which cookies he wants to work on this website. You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:

 

• Microsoft Internet Explorer or Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox

• Chrome: https://support.google.com/accounts/answer/61416?hl=en&co=GENIE.Platform%3DDesktop

• Safari: http://safari.helpmax.net/en/privacy-and-security/managing-cookies/

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

 

DATA RETENTION

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When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

 

The Site is not intended for persons under the age of 16, without parental supervision.

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CHANGES

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We may update this privacy policy periodically to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

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CONTACT US

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at info@penkybites.com or by mail using the information provided below:

 

Smart Global Trading, LLC.
101 W. 16th St. STE A, Unit 1185, Yuma, AZ, 85364, United States
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Privacy policy version: September 2023.